Guest Information

Carolina Vacation Stays is delighted that you will be staying with us. We want to fill you in on some details and important information regarding your upcoming trip to the Grand Strand. Please make sure you have signed our Vacation Rental Agreement and confirmed your primary contact information prior to your arrival date.

Arrival Information – Check In – 4:00 PM

We utilize email and text message services in order to deliver a hassle-free check in experience for all of our guests. Every property has web based Kaba Lock systems to ensure safety and security throughout your stay. Your door code will be sent to you via email and text when your property is cleaned and inspected. We will do our best to accommodate any arrival requests but have a check in time beginning at 4:00 PM.

We will have a Check In Packet delivered to the property prior to your arrival. The packet includes anything pertinent to your property and stay such as parking passes, pool wristbands, and access cards. If you have any questions, please contact our office at 844-914-7368 or

During Your Stay

The Grand Strand offers countless activities and fantastic restaurants that will keep you coming back every year. We include our favorite pastimes, local restaurants and tips in our Guest Portal and Mobile Application. Guests love our application as you’ll have everything you need to know about your vacation rental at your fingertips. You can book dinner reservations, tee times, and even your next vacation with Carolina Vacation Stays.

Departure Information – Check Out – 10:00 AM

We’ve listed a few items that will make checking out with Carolina Vacation Stays a breeze. First off we value all of our guest’s feedback and want you to share your experience with us. Please let us know how we are doing and complete a review on our Website, Facebook, Google, or VRBO.

Check Out Time is at 10:00 AM. With the nature of Summer business, it is very difficult for us to allow departures later than 10:00 AM. We appreciate your understanding. Below are a few items we ask for you to complete prior to departure.

  • Report any damage or issues to our office – 844-914-7368 or
  • Make sure all windows are shut, doors are locked, and the property is left in a neat and orderly fashion.
  • Furniture is arranged as it was found.
  • Garbage and Recycling Removed from inside property and taken to the appropriate outside container.
  • Kitchen is cleared of trash and food.
  • Carpets and floors are free of excess debris and sand.
  • Dishwasher is loaded and cleaning cycle started.

Please check the property prior to departure for any personal belongings or items. Additionally you are not required to check out in person, but appreciate you notifying our office when you depart.

Contact Us
Carolina Vacation Stays
North Carolina: One Vance Gap Rd
Asheville, NC 28805 USA
South Carolina: 911 Riverwood Dr, Murrells Inlet, SC 29576 USA
Myrtle Beach, SC 29577 USA
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